Shipping costs will depend on the size of your order and location. You can check costs on the view cart page by using the shipping estimator.
All orders are shipped via Australia Post eParcel - Standard Delivery time is between 3 and 10 business days depending on your location in Australia.
Once your order has been dispatched, parcel delivery is outside the control of Roastworks Coffee Co. We will however endeavor to help you if you have not received your package. You agree and acknowledge that we do not guarantee we will meet any delivery date and we will not be liable for any loss or damage, however it arises, if the goods are not delivered by Australia Post within 10 business days.
If your order has not arrived within the expected time, you should contact us. However please be aware that delivery times vary dependent upon shipping destination.
We are able to ship to residential and business addresses, PO Boxes and Parcel Lockers. As standard, all parcels are sent with Tracking.
You will receive an email directly from Australia Post with a tracking number which can be used at http://auspost.com.au/track/ to track the delivery of your purchase through the Australia Post network.
All parcels are sent 'Signature Required' by default, unless you select 'Authority to Leave' when you place your order.